Our Commitment to Your Privacy

Welcome to Operation Veterans Edge. We are a team of veterans dedicated to helping our fellow service members secure the VA benefits they have rightfully earned. We understand the importance of privacy and are deeply committed to protecting the sensitive information you entrust to us. This Privacy Policy outlines how we collect, use, share, and protect your personal and health information. By using our services and website, you agree to the terms of this policy.

The Information We Collect

To provide our specialized services, we may collect the following types of information:

  • Personal Identifiable Information (PII): Your full name, address, email, phone number, date of birth, and Social Security Number.

  • Military Service Information: Your branch of service, dates of service, discharge status, and documents such as your DD214.

  • Protected Health Information (PHI): Medical records, diagnosis information, treatment history, and any information related to your disability claims and C&P exams.

  • Website Usage Data: When you visit our website, we may automatically collect non-personal information such as your IP address, browser type, and Browse behavior through cookies to improve our site's functionality.

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How We Use Your Information

Your information is used strictly for the purpose of providing you with our services. These purposes include:

  • Evaluating your eligibility for VA disability benefits.

  • Developing and executing a strategic plan for your VA claim(s).

  • Communicating with you about your status, appointments, and other relevant matters.

  • Processing payments for our services.

  • Improving our website, services, and client support.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Period.

Your information will only be shared under the following limited circumstances:

  • With Your Explicit Consent: To share information as directed by you.

  • Service Providers: With trusted third-party partners who perform services on our behalf, such as payment processors or secure cloud storage providers. These partners are contractually obligated to maintain the confidentiality and security of your data.

  • Legal Obligation: If required by law, such as in response to a subpoena, court order, or other legal process.

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Data Security

We take the security of your data extremely seriously. We implement and maintain industry-standard administrative, physical, and technical security safeguards to protect your information from unauthorized access, use, disclosure, or destruction. This includes the use of encryption for data in transit and at rest and strict access controls within our organization.

SMS: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Rights and Choices

You have rights regarding your personal information. You may request to:

  • Access the personal information we hold about you.

  • Correct any inaccuracies in your information.

  • Request the deletion of your information, subject to our legal and contractual retention obligations.

To exercise these rights, please contact us using the information below.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

operations@operationveteransedge.com
423-413-0755

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